Shipping & Returns
* Items are sent via Priority Mail or USPS Ground.
* Shipping is FREE for purchases totaling $100.00 USD and above within the contiguous United States.
* Local pick up is available in Martinez, CA in lieu of shipping.
* Local delivery, within Martinez city limits also possible.
Each product is specifically made for you (unless otherwise stated on the website). So each one is produced ONLY when purchased. We understand it is important to receive your order in a timely manner so we try and get your order out ASAP. Smaller orders are often completed within several days. Larger orders take more time. If you are concerned about the transit or processing time, please contact us before purchasing so we can make sure we can accommodate you.
Remember, processing time is not the same as shipping time so you need to make sure to add processing time with shipping time to the time it takes to get to you.
Return & Exchange Policy
* All custom items and cut out names are nonrefundable unless an error is made on our end.
* If anything arrives broken, please message us with photos of the box and damaged item, and your phone number. We will provide or send an exact replacement.